Dear Nam Ho Team,
My mum and I join the 8 Days 7 Nights Taiwan Unbeatable Fun (18 Oct - 25 Oct) and both of us enjoy our tour. We are really very impress with the foods and hotel that Nam Ho arrange.
The Singapore tour guide - Desmond Soh and Taiwan guide - Xiao Chen and really very friendly and always try to make us feel comfortable. I will recommend Nam Ho to my friends and relative whenever they want to join tour. My next tour will definitely book from Nam Ho again.
I am writing this letter in order to express my gratitude for the high quality service provided us with at your shop today afternoon.
I was visiting your shop today between 1 and 2 o’clock in the afternoon. I was attended by Ms. Yan Ping and I want you to be proud of such an employee. Her customer service was amazing.
I was shock when she informed me that I cannot use a POSB master debit card to pay my balance holiday trip amount by installment. I have no account with other banks and I do not have sufficient fund to pay the full amount as well. Luckily, she was very helpful and willing to try to settle the problem for me.
I just received a call from Ms. Yan Ping and she informed me that Nam Ho will install the POSB merchant and I would be able to make the payment once the merchant is ready for use.
I appreciate this attitude and believe that you trained your staff very professionally.
Thank you and your professional staff one more time for the prompt and excellent service. All the best.
Foo Yin Jek
To whom it may concern
I booked a free and easy trip to Taiwan from 23/9 to 27/9 for two from your company. The service I get from your staff is excellent. I like to thank the following persons who helped me in the booking and other service. They are Ms Catherine Shih, Kelly and Hellie Chua. I also like to express my thanks to your agent in Taipet, namely Polo Holidays. The transfers from Airport to Hotel and Vice Versa are prompt and courteous. Please thank them on my behalf. I tried to email them but rejected. You have picked the right agent.
I will certainly recommend your service to my friends in future should they required such service.
All the Best
Wee Jit Sun
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