Joey Ng Yoong Ching is a very courteous and patient sales executive who has handled my query pertaining to the Japan (The Golden Route) 7D6N tour professionally during the 1st day of NATAS fair on 27 August. Eventually I signed up for this tour group with the departure date of 4 December 2010
Dear Mr Ooi,
Iam writing on behalf of the group to express our heartfelt thanks for your staff, Mr Ken Ong, for his patience, efficiency and resourcefulness in our recent trip to Desaru (03-04July 2010) It is indeed an asset to have Ken in your team. A BIG thank you to Mr Ken Ong and Nam Ho Travel.
Thai Airways International Club
Just a short note to inform you that we have enjoy your trip to Palau Spring Resort. The tour guide at the fruits plantation Thomas Ang was very informative and jovial, thus making our tour of the plantation enjoyable and interesting. I must comment him for taking the trounle to let us experience the "Juristic Park" ride. The driver Asmi was also very polite and accommodative. Our only complaint is that we have to wait about 4 hours for the extra bed to be delivered to our room at around 11:15pm at night. But the room was quite nice and spacious. Breakfast was good. We will certainly recommend it to other people who wants to visit Pulau Springs Resort for a short weekend getaway
Dear all /Weijie (Aaron)
I, Hay Sok Choo and Family just went for a holiday trip with Nam Ho Travel Service Pte Ltd on 15/6/10 to 21/6/10 to Taiwan and I would like to thank you Weijie(Aaron) (Our Tour Leader), Catherine and Tiffany for your professionial service.
I would also like to ask for a favour from your company. I had left 2 sets of jewellery that I had bought at the gift shop in Hualien-Parkview hotel. The sets are in a envelope consisting 2 sets of Ear rings and 2 bracelets that is left on the dressing table. I know that would be difficult to retrieve it back but if your company can manage to get it back, I would be thankful and remember the excellence in your services of Nam Ho.
My wife and I went to Cambodia on the 5D4N Nam Ho tour from Jun 13 to 17.
Our tour guide from PTM, Siem Reap, Ms Posy was very knowledgeable and spoke good English. She brief us on the historical facts of the place we are visiting. She look into our every details like umbrellas when it rain and drinking water during the tour. She went out of her way to suggest good photo-taking locations, and will not hesitate to show us places of interest along the way which was outside the itinerary. As it was only my wife and I in Seam Reap, Ms Posy made sure we have great food at each meal. We never feel short-changed in this area even though it was the 2 of us, unlike some tour companies. In short, Ms Posy of PTM, Siem Reap has made our stay in Siem Reap an enjoyable and memorable one. We will definitely recommend Nam Ho to our friends who intends to visit Cambodia. Hopefully, it will be Ms Posy who will guide them round.
From Seam Reap, we went to Pnomh Penh. Our guide was Ms Charma. Although, not as interesting as Ms Posy of Siem Reap, nevetheless she tries her best. She brought us shopping and even bargain on behalf of my wife for purchases made. She too, made our stay in Pnomh Penh enjoyable. Foodwise, we prefer Siem Reap.
Overall, we will recommend Nam Ho strongly for this Cambodia trip because you have got a good local tour company PTM in Cambodia which offers good, English speaking local guides with initiatives.
Thank you for making our short holiday a pleasant and memorable one.
We look forward to our next Nam Ho holiday with eagerness.
14 JUNE NH351 7 Days Enchanting Taiwan
Back and all of us have enjoyed the trip. WELL DONE
Just want to say THANK YOU to MDM LANNY YAO (The Tour Guide), MS JENNIFER KONG (The Tour Group Leader) and MR. TAO (Driver) to provide us the BEST SERVICES / SAFE JOURNEY. And you too!
THANK YOU AND TAKE CARE
Ho Wai Fun (Group of 8)
How have you been?
We have returned and enjoyed the trip very much. =)
Thanks to you and the local tour guide in Taiwan! And I will certainly recommend more friends to you.
Attn: Shirley Ong
Company: Nam Ho Travel Service (Singapore) Pte Ltd
From: Sim Tyng Jau
Date: 24th April 2010
RE: Letter of Compliments
I am representing the tour group that went for the 7D Taiwan Tour (Tour code: 04351) that departs Singapore on 16th April and came back on 22nd April 2010. We are very happy about the service that was being provided by Li Ju Fen, Lina. She was the tour guide assigned to us by your appointed tour agency (Polo Holidays) in Taiwan itself. Starting from Day 1, she have shown great professionalism in performing her duties as well as providing us with lots of laughter during the long transit journeys in-between tourists attractions. We could always count on her to make the correct arrangements in a way that all of the tour members could have enough rest at night and sufficient sightseeing hours for the tourist attractions.
She has provided great insights on the history of Taiwan as well as the tourist attractions that we have visited that have allowed us to have more understanding about Taiwan. We have found her to be a friendly and jovial person that was easy to get along for the 7 days while on tour in Taiwan.
In summary, she is a very professional tour guide that never fails to cheer up all the tour members during the journey as well as a great friend to all members of the group.
Next, I would like to compliment Nam Ho for planning such an interesting and value added tour package for us. Please keep up the good work! We will definitely go back to Nam Ho again when planning our next holiday.
Thanks & Best Regards,
(Representing all 21 members of the tour group)
Just like to thank NAMHO Travel for the wonderful experience to Korea. Though it was really cold, we enjoyed ourselves tremendously. The tour guide Mr Zhang is great! very caring and humourous guy. Not forgetting Jennifer, our tour leader n the photographer, Xuan are also very helpful and nice!
Thank you very much NAMHO!
To whom it may concern,
My girlfriend and I have returned recently from my guided trip in Taiwan with great delight and would like to show our appreciation by commending on the tour guide that was assigned for our guided tour around Taiwan.
Our fantastic experience of the 7 Days 6 Nights round taiwan tour was made even more memorable by the presence of the tour guide that was assigned to us. The tour guide that I am referring to is Mr Chen Ying Chang (from Polo Holidays).
Knowledge about the island and history of the country are only the bare minimum of what a tour guide should possess. Along with that, it will also comes with the basic warm hospitality that is expected from each and every tour guide. But what makes Mr Chen special is the way he ensures that we felt to be on top priority, at least me and my girlfriend felt that throughout the trip. Although he did not mention how long has he been in this line, we could sense that he is a very well-experience and knowledgable person. One memorable case happen during lunch when we are visiting Sun Moon Lake. The queue was very long for lunch as the restaurant is packed and instead of barking at the restaurant personnels, he took matters into his own hands by cleaning the tables himself and even went into the kitchen to bring the food out for us. This exhibits the initiative of a person and it really shows that Mr Chen is a person who wants to make things happen and not someone who is waiting for things to happen.
Being able to talk about the attractions that are included in the itinerary is no big deal. But being able to chat about things out of itinerary exhibits knowledge. And through all this chats and introductions of Taiwan, he is able to convince at least me and my girlfriend to persuade others to visit Taiwan. As we did extend my tour, Mr Chen actually gave us advices on the locations of the attractions that I am interested in visiting that were not covered in the itinerary, he even recommended more attractions that we should try visiting during my extended stay. He even went the extra step by offering his help through phone whenever we require it during the extra 4 days in Taipei.
My experience of Taiwan was great but it was even greatly enhanced by the fact of this particular tour guide, Mr Chen Ying Chang. That is why we would like to say thanks to him by letting others know that he is special and we thank him for the experience that we had.
Thanks and Best Regards,
Alvin & Madeline
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