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Dear Nam Ho Management, My mum and I would like to thank you for the wonderful great service provided throughout the whole trip (from booking till the end). We enjoyed a lot and this have been our most memorable trip ever. We travelled from 16/06/13-23/06/13. The events and sightseeing structured in this tour were just remarkable! They are events that we Singaporeans would never get to experience in here. Great tour! Accommodation scheduled were just splendid. We get to experience not just 5-star living, and also common resort stay. Here, we would also like to send our greatest appreciation to the kind and friendly service staff, who assisted us to book this tour, Ms Liu Yan Ping. Her kind attention towards us just makes us feels so pleasant. We also like to give our special thanks and appreciation to our Taiwan tour guide, Ms Li Ju Fen (a.k.a. Ju Hua). Her service was wonderful! She was so nice, caring, friendly and approachable towards us (18 people tour). She even treated us some food that was authentic in Taiwan. She's the best tour guide I've seen so far. Her warm-hearted personality touched me. Definitely in a trip, there will be some flaws. We were a little disappointed with the E-da themepark scheduled in the tour. When we were there, none of the rides could be taken due to insufficient of riders. Thus hopefully, I suggest if the next tour also has the same amount of people like us or less, this event may be reschedule to another that would not be a waste of time and money. Also, our Taiwan tour guide couldn't accompany us to the airport on our last day was a little disappointing. However since she had important family matters to handle, we understand. Overall, the trip was splendid! My mum and I were so pleasant. With your great service, it definitely was an unforgettable trip to us. Thank you! Yours Sincerely, Poh Shu Min
We have booked Bangkok /Hua Hin Package Tour with Nam Ho Travel
Departure Date : 4/7/2013
Arrival Date : 8/7/2013
We will like to send our deepest Appreciation to your staff Ms Michelle Wong
From the day we booked this tour we find her a very Kind,Polite and Responsible person
She really reply to all our requirement without fail.
Although we have not yet start our holiday but we all (11persons) still happy with her service
Hope this Package Tour at Bangkok/Hua Hin is a wonderful trip
Name : Tay Chiew Heong
Dear NamHo management ,
My family and I have enjoyed our recent 8D7N Touch Taiwan from 23/4 to 30/4/2013.
I wish to express my sitncere thank to the kind, caring and friendly service provided by Taiwan tour leader Ms Li Ju Fen ( Ju Hua), she is a very friendly and experienced tour guide , she even treat us ( 9 person in tour ) a lot of yummy foods and bought gift to my little girl !! She is a very kindness tour guide I never meet before !
Also , great thanks to bus driver Mr You done a good job throughout the journey !
Thanks to NamHo Travel to make us have a wonderful and memorable trip !
Here's our feedback (Doreen and myself) on the trip:
Overall, both of us are happy and satisfied with the trip except with one hotel which we stayed after our Jeju trip before heading for Seoul. Apart from not being happy about making payment either in cash or bank transfer, we are satisfied with the service rendered by your company. I was wondering whether a list names of our tour members could be included in future packages so that we could identify and introduce ourselves to one another. It was like half way the trip when I got to know some of the names of the tour members.
Food, itinerary and the services of our korean tour guide, driver and assistant were good and professional and we enjoyed ourselves very much. The only part we do not like were the side trips to the ginseng, liver centre and amethyst stores.
If you need clarifications, please write or call me.
Would like to compliment on Ms Wei Yan's services. Have experienced 2x of online chat and a call with her. She is knowledgeable on tour package and showed lots of patience in explanation. Though we have not booked the tour at last due to personal matters, however we truly appreciate the help offered by Wei Yan. Thanks =)
I am writing to commend Mr Thomas Quek who was our local guide for the trip to Kyushu from 28 Nov to 5 Dec 2012 organized by Nam Ho Travel .
Thomas is a highly dedicated and professional tour guide. He has remarkable interpersonal skills which connects him with every member of the tour group. He goes the extra mile to look after the young, old and also people like me who is a strict vegetarian.
The trip to Kyushu was one of the most enjoyable holidays for my family and we would like to say a BIG “Thank You” to Thomas .
I would like to congratulate you for having Thomas Quek in your team and I am sure with his special X-factor, Nam Ho/TAS will have many more satisfied customers.
We look forward to having Thomas as our tour guide on our next trip to Japan !
I wish to express my sincere thanks to the kind, caring, friendly service provided by tour leader Mr Law. Great effort was taken to care for the tour members. Also, great thanks to friendly and experienced tour guide in Taiwan, Mr Li Cheng Chun. I enjoyed the excellent service provide by NamHo. Great work, keep it up and hope even greater future services provded by NamHo! The trip was excellent with good food and pleasant accomodation. Vale for money at relatively non highly priced group tour.
I wish to comment that the above was wonderful! Especially the Taiwan tour guide Meggie Du and the bus driver who drove us up and down throughout the journey.
I remember a incident when one of our oldest auntie who was having an stomach upset on one day, As she was too old that she only able to use those siting cubicle. The driver took the initiative to asked around. The tour guide was also patience enough. Another service that was the shop in Taiwan actually provide an service to send our purchase to our hotel for delivery back to Singapore. That was an good one. There was also a surprise birthday celebration! My friends and I enjoyed much.
The whole event we enjoyed but just that that was not enough time for some places of attraction like Yeliu, too many people and too rushing. I had also joined namho Korea trip before in 2009 and that was an just nice trip, not very rushing. Maybe Namho can consider replan the initinerary and allow enough time for photo taking and exploring around if possible.
I would like to also personally thanks the staff from namho especially Yan Ping who had actually helped us to arrange and reserved a requested siting arrangement to and from onboard flight Transasia.
Keep it up Namho!
I would like to send my appreciation and great impression to your staff Ms Joyce Soo.
She is very polite and give good care to her customer. She takes the initiative to send me the staying hotel name and what to take note during the trip. It is very useful to me.
Last but not least, I also want to thanks your company offer me this pleasant and excellent trip.
Tam Yong Fong (Mdm)
Dear Nam Ho Management,
I just want to commend on Joyce Soo for her incredible service, great attitude and superb efficiency!
I recently booked a 8 days Korea skiing plus Jeju from Joyce Soo and right from the start of my query to payment, she has been wonderful every steps of the way.
As I am working in Indonesia and unable to visit Nam Ho office, hence all enquires had to be done through overseas phone call with Joyce.
We have few phone discussion over the period of few days and Joyce takes pride in her work. She has always been friendly, helpful, patience. She gives good advice, suggestion and solutions.
Her great work convince me that Nam Ho is the right travel agency for my Korea Holiday.
Keep up the good work, Joyce!