Testimonial

Nam Ho Travel Pte Ltd values your feedbacks and suggestions on how we can improve. If there is an area where we can serve you better or have not performed up to your expectations, please do not hesitate to inform us by writing a review.

If our service has put a smile on your face, we'd like to hear from you too! Either way, we value your opinion and want to understand how we can constantly improve. Leave us your feedback and be assured that we will carefully review all suggestions as we believe that they are our most valuable asset.
 
 
From : Jamie K M Moo
Sent : Monday, December 12 2016 07:55 AM
Subject : THANK YOU TO NAMHO & TOUR GUIDE DAVID NG

DEAR SIR

 

Thank you for arranging for the tour package to Japan for my family and myself in November

 

Special thanks to our tour guide in Japan, Mr David Ng. He is caring towards older members in the group, meticulous on every details that we have to take note of, witty and humorous which make the entire trip is never be bored, well-prepared with the history and folk-lures of each location. He even give us a lesson on basic self-help on the morning the earth-quack struck!


Sincerely yours
Jamie K M Moo

From : Vynnie Tan
Sent : Thursday, October 27 2016 09:07 PM
Subject : Compliment to Tour Leader Kin Tan

Dear Grace,

 

We would like to compliment Kin Tan, as she was a wonderful tour guide, took great care of my parents throughout the whole trip. (Taiwan Trip - 08/10 till 15/10)

 

Kin has been very professional. All aspects of the trip were handled very smoothly. Kin should be complimented for her communication skills and response to requests for information and additional services.

 

According to my parents, Kin was an excellent and knowledgeable tour leader.

 

Thank you.

Regards,
Vynnie Tan

From : Mr Dave CCC
Sent : Monday, October 24 2016 01:36 PM
Subject : Complements on Fan Kim Leong & Ah Ming Heng for Taiwan tour

Dear Sir / Mdm

 

We are writing to the Nam Ho to praise the tour guide Mr. Fan & the driver Mr. Ming for their professionalism; well done works throughout the taiwan tours and we would like to say a "Big Thank You"

 

Thank you once again.

 

Yours sincerely
Mr. Dave CCC.

From : Sim Seah
Sent : Thursday, August 18 2016 03:04 PM
Subject : 11 pax for 9D Hokkaido Tour

Hi Desmond,

 

Thank you for being our Singapore guide during our Hokkaido trip last week!

 

You were very helpful with the daily logistics. My sister is also very grateful that you helped her retrieve the charger for her rented wifi router which she accidentally left in the hotel. 

 

My family had a wonderful time! We look forward to the next holiday with Nam Ho. :)

 

Cheers,
Sim Seah

From : Sim Seah
Sent : Wednesday, August 17 2016 03:04 PM
Subject : 08JPH9H 07/16JL Compliments Tour leader DESMOND

Hi Desmond,

 

Thank you for being our Singapore guide during our Hokkaido trip last week!

 

You were very helpful with the daily logistics. My sister is also very grateful that you helped her retrieve the charger for her rented wifi router which she accidentally left in the hotel. 

 

My family had a wonderful time! We look forward to the next holiday with Nam Ho. :)

 

Cheers,
Sim Seah

From : Goh Kah Siong
Sent : Monday, July 18 2016 06:44 PM
Subject : Compliments

To whom it may concern

 

My family booked 7D5N Colorful Hokkaido departing on 11th July 2016.  The tour leader Jessica and tour guide Catherine were both very helpful and friendly.  They cheered us up with their jokes and humour everyday in the coach.

 

Everyday when we reached restaurants for our meals they willl help to serve us with cold water or soup even though its meant for us to get it ourselves.

 

A single traveler in the group was very demanding, requesting for special assistance almost every event everyday.  However, both Jessica and Catherine were very patient and helpful with her, trying their utmost to grant her demand even its very troublesome at times. On the last day, Jessica even refund the traveler her tips of $2 per day citing that since she is dissatisfy with her service, its the least she can do to make her happy.

 

This is the first time we booked a tour package with Nam Ho Travel and the experience is really pleasant.  Without good tour guide and tour leader like Catherine and Jessica, it might not be so enjoyable.  Compliments to both of them.  We will definitely consider Nam Ho Travel in our next travel trip and will also recommend to our relatives and friends.

 

Congratulates Nam Ho for having such great staffs

 

Regards
Goh Kah Siong

From : Cailuan Chen
Sent : Tuesday, May 31 2016 04:21 PM
Subject : Compliments for Kovan Naa

To whom it may concern,

 

I would also like to compliment Kovan Naa whom I had interacted with during the signing up of 5D4N Perth & Mandurah trip. Even though I have never met Kovan personally (we interacted via phonecalls and emails), Kovan was always very pleasant, polite and spontaneous. It was great interacting/ liaising with him.

 

Regards,
Cailuan

From : Cailuan Chen
Sent : Tuesday, May 31 2016 04:02 PM
Subject : Compliments

To whom it may concern,

 

I travelled to Perth & Mandurah (5D4N trip) with my mom, Mdm Lee Siam Huay and sis, Ms Tan Zhen Ji, on 26th May midnight. Edwin Tan was the tour leader for the trip.

 

We would like to express our heartfelt gratitude to Edwin for his good service and friendliness. He was approachable and helpful, shared some experiences and have also taken good care of the elders as well as toddlers throughout the trip.

 

In addition, thank you Edwin for his valuable time and efforts for arranging for the families to be seated together in the plane and with requests met.

 

Thank you and best regards,
Cailuan

From : Richard Ng
Sent : Tuesday, February 23 2016 02:26 PM
Subject : 3D2N Malacca Private Tour

Dear Edwin,

 

We had just return from our 3D2N Malacca PrivateTour. (17th to 19th Feb.)
Our family is happy with the whole tour conducter by Malaysia PS service. Driver Mr Azmi & Tour Guide Mr George Lee was very helpful and kind.
We are looking into our next trip this year to Penang somewhere  in July by flight. (PrivateTour).
We will get in touch with you soon.

Thank you.

 

Best regards,

Richard Ng

From : Eric Chia
Sent : Tuesday, February 16 2016 08:21 PM
Subject : 7D 5N Honshu - 4 -11 Feb

This was the first time my family was touring with Nam Ho and if I were to categorically state the highlight of the whole excursion, I would say that was our tour guide, David Ng. He knew well about the places we were visiting and his lighthearted and anecdotal explanations kept us entertained and often in stitches. He was always there for us, a responsible leader who believed in not leaving anyone behind. We felt comfortable and safe being on tour with him.

 

And the lowlight? This must have been the last dinner at a barbecue buffet restaurant and David having to leave us earlier, handing us over to another tour guide. The dinner was a disaster, a one-hour affair in an overcrowded restaurant with average food and uncaring restaurant staff. There was no way we could have had a proper meal in an hour, jostling with so many customers. To add insult to injury, we were told to get ready to leave even before our hour was up.


All in all, it was an enjoyable affair for us.

Eric Chia

 
 
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